10-06-2015, 06:13 PM
Greetings, everyone!
Due to a variety of circumstances, staff has been having trouble in keeping everything updated. This has resulted in (significant) delays, which has in turn resulted in some frustration and discontent among members. This is perfectly understandable and we have no qualms about the fact that people bump the relevant threads and remind us that things require updating. We make mistakes and miss things, so it's perfectly reasonable for members to ask again that we take a look at something we neglected.
Unfortunately, this has also lead to some members pestering and making snarky remarks at staff members via the Mini-Chat and PMs, making the life of those staff members very unpleasant. Leaving the fact that requesting for game-related updates in the Mini-Chat isn't allowed aside, it is worth reminding everyone that this isn't our job. While our dedication and sense of obligation to the site do make us try to help keep things running as much as we can, we're neither willing nor are we able to be on call 24/7. Sometimes, even we just want to be able to take our time to relax and hang out with the rest of the community; after all, our wonderful community is partially what motivated us to become staff in the first place.
As such, we would kindly request that members do not harass staff members for updates via Mini-Chat, PMs or other personal contacts. If there is anything that hasn't been updated in more than 72 hours. you may call attention to it by posting in the relevant threads or in the Help Desk. We apologise if our response time has been less than stellar in recent times, but this isn't because we don't pay attention to the forums. So please use appropriate channels for any game-related updates. It makes life easier for everyone involved and also ensures that a staff member will get to your request in due time.
We are not only already working on catching up with unfinished updates, but also on making structural changes to staff that will ensure more prompt updates in the future. So we kindly ask for your patience and understanding. Thank you.
Due to a variety of circumstances, staff has been having trouble in keeping everything updated. This has resulted in (significant) delays, which has in turn resulted in some frustration and discontent among members. This is perfectly understandable and we have no qualms about the fact that people bump the relevant threads and remind us that things require updating. We make mistakes and miss things, so it's perfectly reasonable for members to ask again that we take a look at something we neglected.
Unfortunately, this has also lead to some members pestering and making snarky remarks at staff members via the Mini-Chat and PMs, making the life of those staff members very unpleasant. Leaving the fact that requesting for game-related updates in the Mini-Chat isn't allowed aside, it is worth reminding everyone that this isn't our job. While our dedication and sense of obligation to the site do make us try to help keep things running as much as we can, we're neither willing nor are we able to be on call 24/7. Sometimes, even we just want to be able to take our time to relax and hang out with the rest of the community; after all, our wonderful community is partially what motivated us to become staff in the first place.
As such, we would kindly request that members do not harass staff members for updates via Mini-Chat, PMs or other personal contacts. If there is anything that hasn't been updated in more than 72 hours. you may call attention to it by posting in the relevant threads or in the Help Desk. We apologise if our response time has been less than stellar in recent times, but this isn't because we don't pay attention to the forums. So please use appropriate channels for any game-related updates. It makes life easier for everyone involved and also ensures that a staff member will get to your request in due time.
We are not only already working on catching up with unfinished updates, but also on making structural changes to staff that will ensure more prompt updates in the future. So we kindly ask for your patience and understanding. Thank you.

![[Image: LsiSHXa.png]](http://i.imgur.com/LsiSHXa.png)
![[Image: illidansig2.jpg]](http://www.cytokineindustries.com/chevereto/images/2017/07/07/illidansig2.jpg)

[float=right]
[/float]![[Image: sig2.jpg]](http://img.photobucket.com/albums/v288/KrimTheUnsettler/sig2.jpg)